How can I find real questions that customers are asking about my Saas Product ?

There are several ways you can find real questions that customers are asking about SaaS products:

1. Customer support channels: One of the best ways to find out what customers are asking about a SaaS product is to look at the types of questions and issues they are raising through customer support channels such as email, live chat, and social media.
2. User forums and discussion groups: Many SaaS products have user forums or discussion groups where customers can ask questions and share their experiences. These can be a great source of information about common customer questions and concerns.
3. Customer surveys: Conducting customer surveys can be a valuable way to gather insights about what customers are looking for in a SaaS product, as well as any pain points or areas of frustration they may be experiencing.
4. Online reviews and ratings: Reading online reviews and ratings of a SaaS product can provide valuable insight into the types of questions and concerns customers have about the product.
5. Sales and onboarding calls: If you have access to sales and onboarding calls, listening to the questions and concerns raised by potential customers can give you a good understanding of what they are looking for in a SaaS product.

By gathering this information, you can get a better understanding of customer needs and preferences, which can help you compare and evaluate different SaaS products and make an informed decision about which one is the best fit for your customers.

Pricing and subscription

What are the different questions that users are asking about pricing and subscriptions for a SaaS product?

Here are some common questions that users may ask about pricing and subscription options for a SaaS product:

• “What is the cost of the subscription?”
• “Is there a free trial or demo available?”
• “Are there different pricing tiers or packages available?”
• “Is the pricing based on the number of users or the amount of data used?”
• “Are there any discounts or promotions available?”
• “Is the pricing flexible or customizable?”
• “Are there any hidden fees or charges associated with the subscription?”
• “Is there a cancellation fee or penalty for ending the subscription early?”
• “Can I upgrade or downgrade my subscription at any time?”
• “Is there a long-term commitment required for the subscription?”

These are just a few examples of the types of questions that users may have about pricing and subscription options for a SaaS product. It’s important to be transparent and clear about your pricing and subscription options and to be prepared to address any questions or concerns that users may have.

 Key features and capabilities

What are the variations of questions that users are asking about key features and capabilities of a SaaS product?

Here are some common questions that users may ask about the key features and capabilities of a SaaS product:

• “What are the main features of the product?”
• “How does the product solve a specific problem or meet a specific need?”
• “Is the product easy to use and navigate?”
• “Is there a mobile app available for the product?”
• “Does the product integrate with other tools or platforms?”
• “Is there a limit to the amount of data that can be stored or used with the product?”
• “Are there any security or privacy features included with the product?”
• “Is there a customer support team available to help with any issues or questions?”
• “Are there any training or onboarding resources available to help users get started with the product?”
• “Are there any customization or personalization options available?”

These are just a few examples of the types of questions that users may have about the key features and capabilities of a SaaS product. It’s important to be clear and concise about the features and capabilities of your product and to be prepared to answer any questions or concerns that users may have.

Product recommendation for a [ target audience ]

What are the variations of questions that users are asking about “product recommendation for [target audience]” about a SaaS product?

Here are some common questions that users may ask about product recommendations for a specific target audience:

• “Which product do you recommend for [target audience] and why?”
• “How does [Product A] compare to [Product B] for [target audience]?”
• “Are there any specific features or capabilities that make [Product A] a better fit for [target audience]?”
• “Are there any success stories or case studies of companies in [target audience] using [Product A]?”
• “What are the main benefits of using [Product A] for [target audience]?”
• “Are there any limitations or drawbacks to using [Product A] for [target audience]?”
• “How does the pricing of [Product A] compare to [Product B] for [the target audience]?”
• “What is the customer support experience like for [Product A] for [target audience]?”

These are just a few examples of the types of questions that users may have about product recommendations for a specific target audience. It’s important to be able to provide specific and relevant recommendations for different types of users, and to be able to explain the reasoning behind your recommendations.

Customer Support

What are the variation questions that users are asking about ” the customer support” for a saas product ?

Here are some common questions that users may ask about customer support for a SaaS product:

• “Is there a customer support team available to help with any issues or questions?”
• “What are the different ways to contact customer support (e.g., email, phone, live chat)?”
• “What are the hours of operation for customer support?”
• “Is there a knowledge base or online documentation available to help with common issues?”
• “Is there a customer support team available to help with onboarding and training?”
• “How responsive and helpful is the customer support team?”
• “Are there any customer support options available for users outside of normal business hours?”
• “Are there any additional customer support options available for premium subscribers?”
• “Has the customer support team been able to resolve any issues or concerns you’ve had in the past?”

These are just a few examples of the kinds of queries customers might have regarding SaaS product customer support. It’s important to be transparent and clear about your customer support options and policies and to be prepared to address any questions or concerns that users may have.

Integration with other tools and platforms

What are the variations of questions that users are asking about “the integration with other tools and platforms” of a SaaS product?

Here are some common questions that users may ask about the integration of a SaaS product with other tools and platforms:

• “Does the product integrate with any other tools or platforms?”
• “What are the specific tools or platforms that the product integrates with?”
• “Is the integration seamless and easy to set up?”
• “Are there any additional fees or charges associated with the integration?”
• “What types of data or functionality can be shared or synced between the product and other tools?”
• “Are there any limitations or restrictions on the integration?”
• “Is there any additional support or documentation available to help with the integration?”
• “Are there any success stories or case studies of companies using the product in conjunction with other tools?”

These are just a few illustrations of the kinds of queries users might have regarding the incorporation of a SaaS product with other programs and platforms. You should be honest and clear about how the product can be integrated and what it can do. You should also be ready to answer any questions or concerns that customers may have.

Sales and onboarding calls

What are the variations of questions that users are asking about “sales and onboarding calls”?

Here are some common questions that users may ask during sales and onboarding calls:

• “What are the main features and capabilities of the product?”
• “How does the product solve a specific problem or meet a specific need?”
• “What are the pricing and subscription options available?”
• “Is there a free trial or demo available?”
• “Are there any discounts or promotions available?”
• “Is there a long-term commitment required for the subscription?”
• “Is there a mobile app available for the product?”
• “Does the product integrate with other tools or platforms?”
• “Is there a customer support team available to help with any issues or questions?”
• “Are there any training or onboarding resources available to help users get started with the product?”

In sales and onboarding calls for a SaaS product, users might inquire about the following, to name a few examples. It’s important to be ready to answer these kinds of questions and give any extra information that might be needed to help the customer decide if the product is a good fit for their needs.

The ease of user and user interface

What are the variation questions that users are asking about “the ease of user and user interface” about a saas product ?

Here are some common questions that users may ask about the ease of use and user interface of a SaaS product:

• “Is the product easy to use and navigate?”
• “Is the user interface intuitive and user-friendly?”
• “Are there any tutorials or documentation available to help users get started with the product?”
• “Are there any customization or personalization options available?”
• “Is the product accessible to users with disabilities?”
• “Is the product optimized for use on mobile devices?”
• “Is there a learning curve associated with using the product?”
• “Are there any features or capabilities that are difficult or confusing to use?”
• “Is there a customer support team available to help with any issues or pagespages, or just give a structured answer ?

It’s generally a good idea to provide full answers to the questions that users are asking on product comparison review pages, as this can help to provide a more comprehensive and informative experience for users. If you answer questions in detail, you can show readers how various products in a given category measure up against one another.

Keep your answers well-structured and organized so that users can quickly understand them. Headings and subheadings, as well as bullet points and lists, can help break up the text and make it easier to read.

The overarching objective should be to provide customers with all the data they need to choose the product that works best for them. Users can find out more about the pros and cons of each product by getting detailed, well-organized answers to their questions.